Bernard Durkan (Kildare North, Fine Gael)
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56. To ask the Minister for Social Protection the reason for delay in determination of application for mortgage support in the case of persons (details supplied) in County Kildare; and if she will make a statement on the matter. [37562/14]

Joan Burton (Dublin West, Labour)
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As detailed to the Deputy in reply to Parliamentary Question No 118 of 23 January 2014, certain documents were outstanding in relation to the application for mortgage interest supplement from this client. Despite numerous written requests from the Department over a sustained period which were also followed up with phone calls to the client none of the requested documentation was submitted, the claim was closed following a final reminder.Subsequent to the closure of the claim, some correspondence but not all requested documents was received on 22 May 2014. As many of the necessary documentation remains outstanding the claim remains closed.