Written answers
Tuesday, 15 July 2014
Department of Social Protection
Social Welfare Benefits Waiting Times
Bernard Durkan (Kildare North, Fine Gael)
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419. To ask the Minister for Social Protection the length of time taken to process applications for dental or ophthalmic benefit; and if she will make a statement on the matter. [31639/14]
Joan Burton (Dublin West, Labour)
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Optical and dental benefit is normally paid directly to the practitioner who provided the examination to the qualified person. Claims received in one calendar month are paid in the subsequent month, with payment sent to the practitioner’s bank account on the second Friday of the month. Applications from individuals to establish if an entitlement exists, which account for approximately 25% of the total claims are usually dealt within with 7-10 days.
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