Written answers
Tuesday, 24 June 2014
Department of Social Protection
Social Welfare Code
Seán Kyne (Galway West, Fine Gael)
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315. To ask the Minister for Social Protection the ways in which a person with a jobseeker's claim can contact her Department if that person has secured very temporary employment; if her attention has been drawn to the fact that persons who secure temporary employment are experiencing difficulties in informing her Department in order that the jobseeker's claim may be suspended; and if she will make a statement on the matter. [27342/14]
Joan Burton (Dublin West, Labour)
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Where a person states that they have found work, it is normal practice for a jobseeker claim to be closed. However, in cases where the customer informs the Department in advance that they are taking up a short period of temporary work or training (up to 8 weeks), arrangements are now in place to simplify the process of returning to the live register at the end of this period.
There are a number of ways that a person can contact their Intreo Centre/Local or Branch Office regarding their jobseeker’s claim and there should be no difficulty with making contact with the Department in order to provide notification of a return to employment. Jobseekers should contact their Intreo Centre/Local or Branch Office in person or by telephone or, in writing by letter, e-mail or fax at the earliest opportunity. There is also a facility on the Department’s website under online services to notify the office that they have found work. This is currently being updated to also allow notification of a period of temporary work.
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