Written answers

Thursday, 12 June 2014

Department of Transport, Tourism and Sport

Road Toll Operators

Photo of Robert DowdsRobert Dowds (Dublin Mid West, Labour)
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244. To ask the Minister for Transport, Tourism and Sport the number of customer complaints received by the eFlow body and the process for resolving these complaints. [25013/14]

Photo of Robert DowdsRobert Dowds (Dublin Mid West, Labour)
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245. To ask the Minister for Transport, Tourism and Sport if there has ever been a review of the accessibility and consumer friendliness of the eFlow system; and if so, the results of this review; and if he will consider launching a review. [25014/14]

Photo of Leo VaradkarLeo Varadkar (Dublin West, Fine Gael)
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I propose to take Questions Nos. 244 and 245 together.

As the Deputy will be aware, as Minister for Transport, Tourism and Sport, I have overall responsibility for  policy and funding in relation to the national roads programme. The implementation of individual national road schemes which provide for tolling, is a matter for the National Roads Authority (NRA) under the Roads Acts 1993-2007.  Moreover, the statutory power to levy tolls on national roads, to make toll bye-laws and to enter into toll agreements with private investors in respect of national roads is very specifically vested in the NRA under Part V of the Roads Act, 1993 (as amended). In order to be of assistance to the Deputy, I am referring his Question to the NRA for direct reply. Please advise my private office if you do not receive a reply within 10 working days.

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