Written answers
Tuesday, 27 May 2014
Department of Health
Hospital Complaints Procedures
Brendan Griffin (Kerry South, Fine Gael)
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762. To ask the Minister for Health if he will investigate the care provided to a person (details supplied) in Cork University Hospital; and if he will make a statement on the matter. [22434/14]
James Reilly (Dublin North, Fine Gael)
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As this is a service matter, I have asked the HSE to address the specific issues raised and reply directly to the Deputy.
The Deputy may be interested to note that the HSE has in place a formal policy and procedures on complaints/comments and it is open to any HSE service user to comment, compliment or complain about any of the services provided by the HSE. Details of “Your Service Your Say”,are available on the HSE website, at .
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