Written answers

Thursday, 15 May 2014

Department of Social Protection

Social Welfare Offices

Photo of Éamon Ó CuívÉamon Ó Cuív (Galway West, Fianna Fail)
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121. To ask the Minister for Social Protection if it is her intention to advertise the contract to run a replacement social welfare office in Ballinrobe, County Mayo in view of the termination of the contract of the present contract holder; and if she will make a statement on the matter. [22043/14]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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In addition to its own network of offices, the Department delivers a front-line service to the public at various locations throughout the country through a network of Branch Offices. Each Branch Office is operated under a contract for services by a Branch Manager who acts as an agent for the Department in that particular location.

When a Branch Manager position becomes vacant, a review of the delivery of services in the location is undertaken. If it is decided that the service should continue by way of Branch Office, a competition to select a Branch Manager is held and the position is advertised in local and national newspapers. In the case of Ballinrobe Branch Office, the review of the service provided by the office is still ongoing.

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