Written answers

Thursday, 8 May 2014

Department of Health

Medical Card Delays

Photo of Sandra McLellanSandra McLellan (Cork East, Sinn Fein)
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201. To ask the Minister for Health the current waiting times for medical card applications to be processed; and if he will make a statement on the matter. [20640/14]

Photo of Alex WhiteAlex White (Dublin South, Labour)
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I am advised by the HSE that, at week ending 5 May 2014, 94.42% of complete medical card applications were processed within 15 days of the application having been received by the HSE. All applications or reviews concerning medical and GP visit cards must be supported with a range of documentation, as outlined on the application forms. Where such supporting documentation is not supplied, or is incomplete, to enable the assessment of an application, in accordance with the National Assessment Guidelines, the HSE will issue correspondence to the applicant, specifying the additional information required to progress the assessment of their application. Clearly, the processing time for incomplete applications is dependent on the furnishing of the require supporting documentation by the applicant. Each week the HSE publishes the turnaround time for medical card processing and this data is available on the Primary Care Reimbursement Services website: .

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