Luke Flanagan (Roscommon-South Leitrim, Independent)
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160. To ask the Minister for Agriculture, Food and the Marine the provisions in place to assist those who suffer from dyslexia when completing paperwork in respect of farm records, grants and so on; his views having the access officers within his Department trained in dealing with those who suffer from dyslexia; and if he will make a statement on the matter. [19804/14]

Simon Coveney (Cork South Central, Fine Gael)
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My Department aims to ensure that the needs of all of its customers, including people with disabilities, are met and that rights to equal treatment are upheld in service delivery. Officers of my Department deal with a wide range of activities and clients with varying requirements. These are managed in a professional manner.

When a person with dyslexia brings his or her case to the attention of the Department’s access officer, that officer advises a senior official in the relevant Division of the situation. Arrangements are then made to contact the individual directly either by phone or in person to go through the paperwork involved and assist / advise the client as appropriate.