Jim Daly (Cork South West, Fine Gael)
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138. To ask the Minister for Social Protection her plans to upgrade the social welfare office in Bandon, County Cork; and if she will make a statement on the matter. [11491/14]

Joan Burton (Dublin West, Labour)
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The Department of Social Protection delivers services to customers in Bandon via a Social Welfare Branch Office. Branch Offices are run by Branch Managers who are contracted by the Department to deliver its services in locations where the Department does not have a local office.

We are aware of previous representations made in connection with this office and changes in operational procedures were introduced by local management to good effect. The Department maintains continuous liaison with the manager of the Branch Office in Bandon to maintain facilities and to review procedures in order to ensure delivery of appropriate levels of service to the Department’s customers.