Written answers

Wednesday, 22 January 2014

Department of Justice and Equality

Outsourcing of Public Services

Photo of Lucinda CreightonLucinda Creighton (Dublin South East, Independent)
Link to this: Individually | In context | Oireachtas source

169. To ask the Minister for Justice and Equality the total amount of outsourcing that has been achieved in his Department since the letter sent by Secretary General of the Department of Public Expenditure and Reform in March 2012; the names of the outsourcing companies that have been involved; the total savings achieved; and if he will make a statement on the matter. [3304/14]

Photo of Alan ShatterAlan Shatter (Dublin South, Fine Gael)
Link to this: Individually | In context | Oireachtas source

My Department has availed of outsourcing in connection with support services for several years. For example, since 2009, the Department’s IT Shared Service has been provided through an outsourced arrangement. The Department’s Financial Shared Service Centre (FSS) in Killarney has also been providing payroll and other financial services to the Department and its agencies, and to a number of other Government Departments, on a shared service basis, for some years. In relation to payroll services, the FSS is providing one of the three locations for the Government’s central payroll shared service. In line with the letter sent by the Secretary General of the Department of Public Expenditure and Reform my Department continues to examine its own work and the work of its agencies to identify areas of work suitable for external service delivery. This includes areas which could maximise the services that are already delivered to one agency and may be extended to other agencies.

For the Deputy’s information a table outlining those services outsourced since March 2012 is below.

ServiceCompaniesSavingsAgency
ICT Support Services-IBM Ireland Ltd

-Hibernia Evros
€350,000 in 2012 through commencement of a new Technical Support Contract with IBM.

€650,000 in 2013 through transfer of Deskside Support Services from IBM to Hibernia Evros (€500k) and discontinuation of an additional support pillar (€150K).

Total savings €1m.
Department of Justice & Equality
Managed Print Service-Bryan S RyanCannot yet be measured. The service is currently being rolled out. It will not be possible to measure the extent of savings until this has been completed and the service has been operating for a reasonable time period.Department of Justice & Equality
Inspections relating to the enforcement of the Private Security Services Acts 2004 and 2011Advertised for and recruited a panel of individuals to work as external inspectors.Commenced in Q4 2013. On an ongoing basic salary savings are estimated at approx. €200 per day's inspection.Private Security Authority

Comments

No comments

Log in or join to post a public comment.