Bernard Durkan (Kildare North, Fine Gael)
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192. To ask the Minister for Education and Skills the extent to which agency staff have been used in his Department in each of the past five years to date for the purpose of answering and transferring calls on their switchdesk; and if he will make a statement on the matter. [55432/13]

Ruairi Quinn (Dublin South East, Labour)
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Two agency staff were contracted to carry out switchboard duties in my Department from January 2009 to 31 March 2012. From April 2012 to date one agency staff member is on contract to perform switchboard duties.