Bernard Durkan (Kildare North, Fine Gael)
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927. To ask the Minister for Transport, Tourism and Sport the extent to which agency staff have been used in his Department in each of the past five years and to date for the purpose of answering and transferring calls on the switch-desk; and if he will make a statement on the matter. [55441/13]

Leo Varadkar (Dublin West, Fine Gael)
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The National Council for the Blind has supplied visual impaired telephonists to the Department of Transport Tourism and Sport over the last five years mainly on a short term basis to cover for staff on sick leave. The extent to which  the Department has used this service is set out below: -

2009    318 days

2010      28 days

2011        6 days

2012      17 days

2013      34 days.