Terence Flanagan (Dublin North East, Independent)
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211. To ask the Minister for Health the steps he has taken to ensure that policy guidelines introduced in Budget 2014 in relation to changes in medical cards are being relayed empathetically to applicants by the Health Service Executive primary care reimbursement service; and if he will make a statement on the matter. [49750/13]

Alex White (Dublin South, Labour)
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The Deputy may be aware of the recently launched HSE communications campaign designed to raise awareness of the rules governing eligibility for medical cards. Communications on the issue of medical cards will be enhanced to ensure the public has all the information it needs.

The HSE continues to offer ongoing assistance to individuals with regard to their medical card eligibility and this is further bolstered by staff in local health offices who provide information, support and assistance to individuals.