Written answers
Tuesday, 5 November 2013
Department of Finance
Bank Codes of Conduct
Finian McGrath (Dublin North Central, Independent)
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210. To ask the Minister for Finance the advice he will offer to persons (details supplied) in relation to a bank overdraft. [46782/13]
Michael Noonan (Limerick City, Fine Gael)
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As the deputy will be aware for contractual confidentiality reasons AIB is precluded from discussing or divulging details of individual customer accounts. However I am advised by the Bank that all customers are dealt with fairly and in line with AIB’s existing bank credit & lending policies. Where customers are experiencing financial difficulty I would encourage them to engage with their relationship manager or their local branch as early as possible to ensure a mutually acceptable solution can be achieved.
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