Written answers

Tuesday, 15 October 2013

Department of Social Protection

Local Employment Service Issues

Photo of Dara CallearyDara Calleary (Mayo, Fianna Fail)
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150. To ask the Minister for Social Protection the procedures that are taken by local employment services offices when determining waiting lists for training courses; if she will outline the timeframe in which waiting lists for each course are updated; if persons on a waiting list for 12 months or more are communicated with regularly to determine if they are still interested in enrolling on the same course; and if she will make a statement on the matter. [43309/13]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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Waiting lists for training courses are managed by the relevant training providers. Clients are referred to training providers by the Local Employment Service (LES) as well as the Department’s own employment services. Regular contact is maintained with clients during the activation process so that issues, such as prolonged waiting lists for courses, can be identified and addressed. This could include the sourcing of alternative training arrangements where possible.

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