Michael McGrath (Cork South Central, Fianna Fail)
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566. To ask the Minister for Health if he will provide details of the procedure whereby complaints to the Health Service Executive from members of the public are processed; the length of time it is taking to adjudicate on complaints; if any changes are planned in the area; and if he will make a statement on the matter. [40419/13]

James Reilly (Dublin North, Fine Gael)
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As this is a service matter I have referred the Deputy's question to the Health Service Executive for direct response.