Andrew Doyle (Wicklow, Fine Gael)
Link to this: Individually | In context | Oireachtas source

131. To ask the Minister for Social Protection if she will provide an update in the establishment of an Intreo office in Bray, County Wicklow, due to be operational in late 2013; the services that will be available at the office; and if she will make a statement on the matter. [40178/13]

Joan Burton (Dublin West, Labour)
Link to this: Individually | In context | Oireachtas source

As the Deputy will be aware, Intreo is the new integrated employment activation and supports service model delivering on the 'Pathways to Work' policy. The 'Pathways to Work' policy commits to the provision of more regular and on-going engagement and greater targeting of activation places and job opportunities for those who are unemployed. It also aims to increase engagement and incentivise employers to provide more jobs for people who are unemployed.

The delivery of the Intreo service comprises a number of elements. The main elements being:

i. The integration of the various welfare decision making processes to speed up decision making and minimise recourse to supplementary welfare payments.

ii. The introduction of a profiling process to capture the unique characteristics and service requirements of each jobseeker.

iii. The implementation of a systematic group activation engagement and one to one process based on clients' profiles.

iv. The delivery of a 'one-stop-shop' service from an integrated office location.