Written answers

Wednesday, 18 September 2013

Department of Social Protection

Social Welfare Code Issues

Photo of Clare DalyClare Daly (Dublin North, Socialist Party)
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574. To ask the Minister for Social Protection the reason social welfare recipients have to attend a social welfare office, in addition to collecting their payment from the post office when they return from a weeks holidays. [37146/13]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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A jobseeker customer must demonstrate entitlement to payment on an on-going basis and in order to do so is required to attend the local office for the purposes of signing-on, or to complete a wider review of their on-going entitlement. Customers are directly advised of these arrangements by their local office.

It is generally not necessary for customers to present themselves at the local office after their standard holidays in order for normal payments to resume and arrears to issue. However, customers who have been approved for unpaid holiday leave outside of the standard periods may be asked to attend upon their return.

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