Tommy Broughan (Dublin North East, Labour)
Link to this: Individually | In context | Oireachtas source

114. To ask the Minister for Social Protection if she will report on her Department's progress to date in the roll out of Intreo offices across Ireland, in particular across north Dublin; and if she will also report on the integration of the services of community welfare officers to date into the services of her Department. [33207/13]

Joan Burton (Dublin West, Labour)
Link to this: Individually | In context | Oireachtas source

The first 12 Intreo offices are now live and it is intended to convert a further 31 offices to full Intreo working by the end of this year and to complete the full roll-out to all 63 offices of the Department in 2014. It is to be noted that key elements of the Intreo model are being rolled-out in advance of the physical modification of offices. Personal profiling is already in place in all offices while individual progression planning and the accelerated integrated decision process will be operational in all offices by the end of this year. In Dublin North Division, all offices, with the exception of Balbriggan and Swords have established integrated decisions teams which include former community welfare staff. In addition, all community welfare services for Finglas have been re-located to the Intreo Office and community welfare services for Balbriggan, that were administered from Gardiner Street, have recently re-located to Balbriggan Local Office. Overall good progress is being made on integration of services.