Written answers
Wednesday, 26 June 2013
Department of Education and Skills
Student Grant Scheme Delays
Éamon Ó Cuív (Galway West, Fianna Fail)
Link to this: Individually | In context | Oireachtas source
115. To ask the Minister for Education and Skills if his attention has been drawn to continuing delay with the processing of some student grant scheme applications for the academic year 2012/13, and the delay in replies to students and public representatives in relation to these applications; and if he will make a statement on the matter. [31139/13]
Ruairi Quinn (Dublin South East, Labour)
Link to this: Individually | In context | Oireachtas source
I understand from Student Universal Support Ireland (SUSI) that there are a small number of applications being closed out, and the turnaround time on receipt of outstanding documentation is normally two to three working days. There a number of appeals in the system also which are being prioritised. It is understood from SUSI that there has been some delays in dealing with the Oireachtas Helpdesk, however priority is being given to dealing with any outstanding queries.
No comments