Written answers

Wednesday, 12 June 2013

Department of Social Protection

Social Welfare Appeals Numbers

Photo of Tommy BroughanTommy Broughan (Dublin North East, Labour)
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127. To ask the Minister for Social Protection the number of appeals adjudicated upon by the Social Welfare Appeals Office and the average waiting time for an appeal in respect of applications for rent supplement in the years 2011, 2012 and to date in 2013. [28347/13]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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I am advised by the Social Welfare Appeals Office that statistics are not maintained in the format requested by the Deputy. The average processing times are maintained for the overall scheme type, not for the issue(s) under appeal i.e. in this case rent supplement.

The number of rent supplement appeals decided by Appeals Officers, and the number and average processing times for all supplementary welfare allowance appeals for years 2011 to date in 2013 are given in the attached tables.

Prior to October 2011, supplementary welfare allowance appeals were submitted directly to appeals officers of the Health Services Executive (HSE) and appellants had a final right of appeal to the Chief Appeals Officer following appeal to the HSE appeals officer. Since the transfer of Community Welfare Services to my Department in October 2011 supplementary welfare allowance appeals are made directly to the Chief Appeals Officer.

Table 1: Outcome of Rent Supplement Appeals 2011 – 2013

Rent Supplement Appeals 2011 - 2013 (to 31/5/2013)----
YearAllowedPartially AllowedDisallowedTotal
* 201112829 468 625
2012473881,5622,123
2013 ( to 31/5/2013)22541 546 812

* Since the transfer of Community Welfare Services to the Department in October 2011 supplementary welfare allowance appeals are made directly to the Chief Appeals Officer.

Table 2: Outcome of All Supplementary Welfare Allowance Appeals 2011 – 2013

Supplementary Welfare Allowance Appeals 2011 - 2013 (to 31/5/2013)----
YearAllowedPartially AllowedDisallowedTotal
* 2011 307 681,1261,501
20121,0171423,1054,264
2013 ( to 31/5/2013) 410 651,1231,598

Table 3:Processing Times for Supplementary Welfare Allowance Appeals 2011 – 2013

Appeals processing times for Supplementary Welfare Allowance appeals
2011 - 2013 (to 31/5/2013)
--
YearAverage processing times (weeks)
Summary Decisions
Average processing times (weeks)
Oral Hearings
* 2011 6.317.6
201217.622.9
January 201316.533.3
February 201317.027.4
March 201317.521.7
April 201318.221.5
May 201317.124.7

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