Written answers

Tuesday, 11 June 2013

Department of Social Protection

Social Welfare Appeals Waiting Times

Photo of Clare DalyClare Daly (Dublin North, Socialist Party)
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446. To ask the Minister for Social Protection further to Parliamentary Question No. 172 of 15 May 2013, the reason the chief appeals officer cannot indicate the length of time taken to carry out the 39 reviews in the course of the past year. [27550/13]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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I am advised by the Social Welfare Appeals Office that processing times in relation to appeals are measured and reported by an ICT system in the Appeals Office. The information in relation to the time taken for each of the 39 reviews is not available as reviews by the Chief Appeals Officer are not tracked on this system.

When a review is requested, the files in question are recalled from the Department and, following the review, all papers are returned to the Department.

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