Brendan Griffin (Kerry South, Fine Gael)
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151. To ask the Minister for Finance if he will investigate and address the issue of persons who never received a property tax ID or pin number and registered using their PPSN number and will not be able to access their on line account after they make their return; and if he will make a statement on the matter. [23717/13]

Michael Noonan (Limerick City, Fine Gael)
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I am advised by the Revenue Commissioners that taxpayers who access the on-line system Local Property Tax (LPT) system by selecting the “I have not received a Property PIN” tab to file their LPT Return, will, at the end of the filing process, see an acknowledgement number. This is a normal feature of on-line transaction systems. In circumstances where they do not immediately have access to a printer, it is a simple matter to paste the number into another application on the tablet or mobile device or to just note down the number in writing.

They will in many instances also have evidence of their LPT payments from their own financial records. For example, for those who pay by single debit authority, direct debit or by debit/credit card, a record of the transaction will be available through their own financial institution records. I am also advised that, where customers opt to pay LPT using one of the Revenue appointed third party payment service providers, receipts will issue for each payment made. The appointed payment service providers are An Post Taxpay, Payzone and Omnivend. Revenue also confirms that in circumstances where a payment fails for whatever reason, they will make direct contact with the customer.

The Revenue Commissioners have expressed concern that any property owner would consider filing a second (duplicate) Return on-line for the same property and strongly advise against this in the taxpayers own interest, because it is likely to lead to two payments being deducted.

Finally, the Commissioners advise me that they will consider in due course what further facilities they may be able to make available in future releases of the LPT system.