Written answers

Thursday, 2 May 2013

Department of Social Protection

Social Welfare Benefits Waiting Times

Photo of Pearse DohertyPearse Doherty (Donegal South West, Sinn Fein)
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125. To ask the Minister for Social Protection if she will provide in tabular form the current waiting times per social welfare payment for the processing of applications by her Department; and if she will make a statement on the matter. [21013/13]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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The average number of weeks to award claims from the date of application is the main statistic collated by my Department to measure waiting times for the processing of applications for Social Welfare payments. I have attached for the Deputy’s information a tabular statement detailing the average number of weeks to award claims, where available, for schemes under the auspices of my Department for claims processed in March 2013. There have been significant reductions in backlogs in the past year for family income supplement, carer’s allowance, disability allowance and invalidity pension which will feed into processing times for these schemes in the coming months.

-Average Time to awards claims for Social Welfare Payments
Claims processed in March 2013
SchemeAverage Number of Weeks to Award Claim
2
4
13
4
6
2
14
Widow's, Widower's or Surviving Civil Partner's Non-Contributory Pension6
2
2
Domiciliary Care Allowance7
Supplementary Welfare Allowance1
1
3
31
14
Family Income Supplement (Renewals)11
34
23
60
3
Illness Benefit1

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