Brendan Griffin (Kerry South, Fine Gael)
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363. To ask the Minister for Communications, Energy and Natural Resources when a better energy home insulation grant will issue to a person (details supplied) in County Kerry; and if he will make a statement on the matter. [20253/13]

Pat Rabbitte (Dublin South West, Labour)
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The Better Energy Programme is administered by the Sustainable Energy Authority of Ireland (SEAI). The Better Energy: Homes scheme provides support to homeowners towards the installation of attic and wall insulation, and heating system upgrades including solar thermal with the works being undertaken by privately appointed contractors.

The grant in question is on hold pending resolution of reworks. The house was inspected on 6 February 2013 and a number of deficiencies were identified. Notification of the requirement to complete reworks was sent to both the homeowner and the contractor on 7 February. A second reminder was sent to the contractor on 19 March 2013. These reworks have not been completed to date, and the grant will not be paid until the reworks are resolved.

Queries in relation to individual applications are an operational matter for the SEAI and a dedicated hotline can be reached at 1800 250 204. In addition, the SEAI has established a specific email address for queries from Oireachtas members, which can be sent to oireachtas@seai.ie and will be dealt with promptly.