Written answers
Tuesday, 30 April 2013
Department of Social Protection
Social Welfare Appeals Waiting Times
Clare Daly (Dublin North, Socialist Party)
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317. To ask the Minister for Social Protection the average waiting time, in the past twelve months for a review, in line with the relevant social welfare legislation, to be carried out by the Chief Appeals Officer, of appeals already decided by appeals officers. [20248/13]
Joan Burton (Dublin West, Labour)
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I am advised by the Social Welfare Appeals Office that the information sought by the Deputy is not available.
Processing times in relation to appeals are measured and reported by an ICT system in the Appeals Office. Reviews by the Chief Appeals Officer are not tracked on this system. When a review is requested, the files in question are recalled from the Department and, following the review, all papers are returned to the Department.
However I can confirm that the Chief Appeals Officer conducted 39 such reviews in the past year.
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