Michael McGrath (Cork South Central, Fianna Fail)
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To ask the Minister for Finance if Bank of Ireland is currently engaged in or is planning to outsource work currently being carried out by bank employees to another country; and if he will make a statement on the matter. [16720/13]

Michael Noonan (Limerick City, Fine Gael)
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Bank of Ireland have supplied the following information in response to the Deputy's question:- "Bank of Ireland reviews on an on-going basis how best to deliver products and services to its customers in an efficient, cost effective and empathetic manner. As a matter of policy Bank of Ireland, as a commercial organisation, does not make public comments on its commercial deliberations unless or until these are considered to be issues which will have a material impact on the Group's operations, financial statements, customers and/or staff".