Written answers

Thursday, 28 March 2013

Department of Foreign Affairs and Trade

Consular Services Provision

Photo of Micheál MartinMicheál Martin (Cork South Central, Fianna Fail)
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To ask the Tánaiste and Minister for Foreign Affairs and Trade the services his Department offers Irish citizens and their families who are victims of crime abroad; if these services have been reviewed; and if he will make a statement on the matter. [15595/13]

Photo of Eamon GilmoreEamon Gilmore (Dún Laoghaire, Labour)
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As the Deputy will be aware my Department through our Embassies and Consulates abroad provides consular assistance to Irish citizens who encounter difficulties, including victims of crime. These services are coordinated by the Department’s Consular Division based in Dublin. The assistance offered is appropriate to the individual circumstances of each case. The range of assistance provided includes issue travel documents, information about transferring funds, contacting family or friends, assisting with language and interpretation difficulties and also providing lists of local lawyers, doctors and translators. The Department also operates an out of hours Emergency Duty Officer service 365 days a year to assist Irish citizens in difficulty abroad.

My Department also provides comprehensive up to date travel advice and information for victims of crime on its website . However, this assistance is not a substitute for the purchase of private and comprehensive medical and travel insurance which we at all times recommend to citizens who are travelling abroad.

I wish to assure the Deputy that this Department regularly reviews the information provided in consultation with our Embassies and Consulates.

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