Written answers
Thursday, 7 March 2013
Department of Environment, Community and Local Government
Departmental Correspondence
Brendan Griffin (Kerry South, Fine Gael)
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To ask the Minister for Environment, Community and Local Government his views on a matter (details supplied) regarding response times; and if he will make a statement on the matter. [12081/13]
Phil Hogan (Carlow-Kilkenny, Fine Gael)
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Under the terms of my Department’s Customer Charter there is a commitment to respond to letter and email correspondence within fifteen working days. My Department endeavours to meet this deadline having regard to other competing demands on resources. In the event, I understand that the matter raised in this instance is the responsibility of the Department of Transport, Tourism and Sport and a reply confirming this will issue today.
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