Written answers

Thursday, 24 January 2013

Department of Social Protection

Social Welfare Offices

Photo of Eric ByrneEric Byrne (Dublin South Central, Labour)
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To ask the Minister for Social Protection if the community welfare office on Cashel Road, Crumlin Dublin 12 will close; if the office is moving to Parnell Road, Crumlin, Dublin 12; and if she will make a statement on the matter. [3482/13]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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The Department of Social Protection is committed to ensuring that its services are provided in the most efficient and cost effective manner possible. Where changes in services are planned, all customers from these areas will be notified accordingly.

Photo of Eric ByrneEric Byrne (Dublin South Central, Labour)
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To ask the Minister for Social Protection if she will consider moving the community welfare office on Cashel Road to Crumlin Village as opposed to Parnell Road, in view of the fact that Crumlin Village is at the heart of the community and is the easiest to get to for clients using public transport and other means; and if she will make a statement on the matter. [3483/13]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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In light of the moratorium on recruitment across the civil and public service, staffing needs for all areas within my Department are continuously reviewed. This is to ensure that the best use is made of all available resources with a view to providing an effective and efficient service to those who rely on all schemes operated by the Department.

In this regard my Department is reviewing staffing needs in a number of Community Welfare Service clinics across the country. No decisions have yet been made in relation to the Crumlin area. Where changes in services are planned, all customers from these areas will be notified accordingly.

Photo of Eric ByrneEric Byrne (Dublin South Central, Labour)
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To ask the Minister for Social Protection the reason behind the proposed decision to relocate the community welfare office on Cashel Road Crumlin, Dublin 12 to Parnell Road, Crumlin Dublin 12; if this decision will be reviewed and reversed as it causing distress in the local community; and if she will make a statement on the matter. [3484/13]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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To ensure that the best use is made of all available resources, with a view to providing an effective and efficient service to those who rely on all schemes operated by the Department of Social Protection, staffing needs for all areas are kept under review.

In this regard my Department is reviewing staffing needs in a number of Community Welfare Service clinics across the country. No decisions have yet been made in relation to the Crumlin area. Where changes in services are planned, all customers from these areas will be notified accordingly.

Photo of Eric ByrneEric Byrne (Dublin South Central, Labour)
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To ask the Minister for Social Protection if she will in statistical form the number of persons who use the community welfare office on Cashel Road, in Crumlin, Dublin 12, on a daily, weekly, monthly and yearly basis; the types of queries dealt with in this office [3486/13]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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Statistics are not currently compiled for the number of persons who use the Community Welfare Office in Cashel Road Health Centre. However the most recent claim statistics available to my Department indicate that on average, 11 claims for Supplementary Welfare Allowance are made per day at the office. As the clinic is open to the public for 4 days per week, this equates to approximately 44 claims per week, 191 claims per month, or 2,288 claims per year.

There are no statistics currently compiled for the types of queries dealt with in this office. However, the two Community Welfare Officers concerned answer queries relating to the full gamut of Supplementary Welfare Allowances.

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