Bernard Durkan (Kildare North, Fine Gael)
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To ask the Minister for Finance the number of complaints referred to the Financial Services Ombudsman in each of the past five years to date in 2012; the extent to which the views of complainants were upheld in each year; and if he will make a statement on the matter. [53843/12]

Michael Noonan (Limerick City, Fine Gael)
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The information requested by the Deputy has been supplied by the Financial Services Bureau and is set out below in tabular form. As the Deputy is aware, the Financial Services Ombudsman is independent in the performance of his duties.