Written answers

Tuesday, 23 October 2012

Department of Justice and Equality

Garda Operations

Photo of Seán KennySeán Kenny (Dublin North East, Labour)
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To ask the Minister for Justice and Equality the number of emergency calls received in the Garda Control Centre for the years 2007, 2008, 2009, 2010 and 2011; the number of calls in each of these years that were deemed to be false or misleading; and if he will make a statement on the matter. [46210/12]

Photo of Alan ShatterAlan Shatter (Dublin South, Fine Gael)
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I am informed by the Garda authorities that the Garda Communications Centre at the Dublin Metropolitan Region (DMR) Headquarters, Harcourt Square, Dublin 2 is the regional centre responsible for operational policing communications throughout the DMR. In addition to emergency 999 call taking and dispatch functions it is responsible for a number of national and international roles. The centre operates on a 24 hour basis. I am further informed that the following table sets out the number of emergency calls, bogus calls and false alarms recorded on the Computer Aided Dispatch system for the DMR for the years 2007 to 2011.

Number of Computer Aided Dispatch Incidents Recorded, Bogus Calls and False Alarms for the DMR for the years 2007 to 2011

2011
2010
2009
2008
2007
Incidents Recorded
430,852
405,256
407,020
453,451
469,093
Bogus Calls
1,758
2,167
2,752
2,752
2,594
False Alarm*
12,960
13,345
13,439
14,952
17,102

*False alarms refer to intruder alarm incidents.

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