Tom Fleming (Kerry South, Independent)
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To ask the Minister for Health if persons who are eligible for medical cards/general practitioner visit cards and through no fault of their own incurred medical costs which should have been covered by the medical card/GP visit card scheme, are now entitled to claim a refund for medical expenses incurred due to a Health Service Executive delay or mix up; the process for making a claim; and if he will make a statement on the matter. [43516/12]

Alex White (Dublin South, Labour)
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Since 1 July 2011, the Primary Care Reimbursement Service (PCRS) is responsible for the national administration of the Medical Card/GP Visit Card schemes. If persons feel they have an entitlement to a refund, they should submit all relevant receipts to the Customer Relations Management Unit, Primary Care Reimbursement Service, HSE. Claims for refunds are processed on a case by case basis. If persons had eligibility and, through no fault of their own incurred medical costs which should have been covered by the GMS scheme, they are reimbursed that amount.