Written answers

Tuesday, 18 September 2012

Department of Social Protection

Citizen Information Services

Photo of Charlie McConalogueCharlie McConalogue (Donegal North East, Fianna Fail)
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To ask the Minister for Social Protection the reason the citizens information service in a town (details supplied) in County Donegal has been reduced from a five day week service to a one day and at most two days service; and if she will make a statement on the matter. [37846/12]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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Donegal Citizens Information Service (CIS) is funded through the Citizens Information Board to provide information, advice and advocacy services to the citizens of Co. Donegal. There are offices in Ballyshannon, Letterkenny, Buncrana, Carndonagh, Dungloe, Milford and Donegal Town as well as a number of outreach services.

Recruitment of a replacement staff member to the office in question is at the final stages and this will stabilise the service provided to the public in that location.

Donegal CIS will continue to provide targeted information sessions to local groups and communities where a need is identified or to meet specific requests and will keep the level of service provided in all its locations under review in line with available resources.

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