Ciara Conway (Waterford, Labour)
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Question 158: To ask the Minister for Education and Skills the measures being put in place to ensure that anyone receiving payment from his Department processed through Ulster Bank, will continue to receive their entitlements; if alternative arrangements being made to facilitate collection elsewhere, such as at a post office; and if he will make a statement on the matter. [33099/12]

Ruairi Quinn (Dublin South East, Labour)
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Payroll and supplier/grant payments are being issued as normal by my Department. The payroll and supplier /grant payments are not processed via Ulster Bank. To date my Department has received only minimal enquiries in relation to this issue and as such I do not see the need at this time to make alternative arrangements.

Ulster Bank via its website www.Ulsterbank.ie/roi/personal/generic/service-update.ashx continues to offer updated advice to customers impacted by the current problems, and offers guidance to customers to help the bank facilitate disbursements from their bank accounts . Individuals who are experiencing difficulties receiving payments from Ulsterbank should in the first instance contact that bank for assistance.