Written answers
Thursday, 28 June 2012
Department of Finance
Mortgage Protection Policies
5:00 pm
Bernard Durkan (Kildare North, Fine Gael)
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Question 72: To ask the Minister for Finance the number of reported incidents whereby insurance companies have refused to honour mortgage protection policies for various reasons in each of the past five years to date; if any particular action is contemplated in such cases [31481/12]
Michael Noonan (Limerick City, Fine Gael)
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I have been informed by the Financial Services Ombudsman that, since 1 January 2007, his Office has received the following number of complaints in relation to mortgage protection insurance policies:
Year Total number of complaints received
2007 91
2008 80
2009 129
2010 182
2011 200
2012 (to date) 88
As the Deputy will be aware, the Ombudsman is independent in the carrying out of investigations of complaints from consumers and in his determinations thereon. It would not be appropriate for me to comment on any findings which he has or will issue in regard to this matter. However, if the Ombudsman requests that further action by way of legislation reform is required, I will consider the matter in due course.
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