Charlie McConalogue (Donegal North East, Fianna Fail)
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Question 102: To ask the Minister for Communications, Energy and Natural Resources when works will be carried out under the warmer homes scheme in respect of a person (details supplied) in County Donegal; and if he will make a statement on the matter. [24636/12]

Pat Rabbitte (Dublin South West, Labour)
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Better Energy: Warmer Homes delivers a range of energy efficiency measures to households that are vulnerable to energy poverty. The scheme is managed by the Sustainable Energy Authority of Ireland (SEAI) and delivered through a range of Community Based Organisations, augmented by a panel of private contractors in order to ensure national coverage.

SEAI is currently in the process of appointing a contractor panel for the delivery of the Better Energy: Warmer Homes Programme. This is subject to EU tendering procedures and it is expected that the panel will be in place and operational in early June. SEAI advise that the individual in question is on the waiting list since December 2011 and once the panel is appointed, the application will be dealt with in rotation. Queries in relation to individual applications are an operational matter for the SEAI and a dedicated hot line can be reached at 1800 250 204. In addition, the SEAI has established a specific email address for queries from Oireachtas members, which can be sent to oireachtas@seai.ie and will be dealt with promptly.