Written answers
Wednesday, 16 May 2012
Department of Health
Primary Care Services
8:00 pm
Regina Doherty (Meath East, Fine Gael)
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Question 197: To ask the Minister for Health the reason it is taking up to nine weeks to process optical benefits, when the average time in Kildare is one to two weeks and the action being taken to tackle this delay. [24488/12]
Róisín Shortall (Dublin North West, Labour)
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Optical claims are processed by the Primary Care Reimbursement Service (PCRS) of the HSE. There are currently no delays in the processing of such claims. Claims must be approved by Local Health Offices before being submitted to PCRS for processing. If the Deputy would like to provide more information on the delay to which she refers I will make further enquiries with the HSE.
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