Brian Stanley (Laois-Offaly, Sinn Fein)
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Question 727: To ask the Minister for Communications, Energy and Natural Resources if he will ensure that an application for the warmer homes scheme will be processed as soon as possible in respect of a person (details supplied) in County Mayo; and if he will make a statement on the matter. [19074/12]

Pat Rabbitte (Dublin South West, Labour)
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The Sustainable Energy Authority of Ireland (SEAI) operates the Better Energy Programme. The scheme is delivered through a range of Community Based Organisations (CBOs), augmented by a panel of private contractors in order to ensure national coverage.

My Department is informed by the SEAI that there is no record of the applicant in question on the national database. The application has now been added to the database and will be assessed in turn. Queries in relation to individual applications are an operational matter for the SEAI and a dedicated hot line can be reached at 1800 250 204. In addition, the SEAI has established a specific email address for queries from Oireachtas members, which can be sent to oireachtas@seai.ie and will be dealt with promptly.