Written answers
Thursday, 17 November 2011
Department of Social Protection
Social Welfare Code
3:00 pm
Michael McGrath (Cork South Central, Fianna Fail)
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Question 141: To ask the Minister for Social Protection if a more effective online system can be developed to allow persons engaging in short term work to sign off the live register, and then subsequently reactivate their claim and view their employment and welfare record, without inordinate delays to receiving their welfare entitlement; and if she will make a statement on the matter. [35304/11]
Joan Burton (Dublin West, Labour)
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In cases where a jobseeker customer takes up temporary work for periods up to 4 weeks, or avails of a training course of up to 8 weeks, arrangements are in place to suspend temporarily the claim so that it can be re-instated without delay when the work or training finishes. My Department operates an online sign-off facility for jobseeker customers who are closing their claim. Further development of online services for customers will be examined in 2012.
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