Bernard Durkan (Kildare North, Fine Gael)
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Question 438: To ask the Minister for Justice and Equality if a transfer to alternative accommodation will be arranged in the case of a person (details supplied) in County Mayo; and if he will make a statement on the matter. [34182/11]

Alan Shatter (Dublin South, Fine Gael)
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The family referred to in the question is currently availing of accommodation at the Old Convent accommodation centre, Ballyhaunis, County Mayo. If the family wish to transfer to an alternative direct provision accommodation they should apply using the transfer request form available at the centre and provide any medical or other relevant documentation in support of their request. The request should be sent to the Reception and Integration Agency (RIA) which will give it consideration.

Queries in relation to the status of individual immigration cases, including those relating to accommodation, may be made directly to INIS by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response from INIS is, in the Deputy's view, inadequate or too long awaited.