John Lyons (Dublin North West, Labour)
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Question 178: To ask the Minister for Social Protection the cases in which she covers the cost of the translation of documents from other languages; the amount this has cost her in the past year; and if she will make a statement on the matter.; and if she will make a statement on the matter. [32028/11]

Joan Burton (Dublin West, Labour)
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My Department translates a variety of supporting documentation from other languages necessary for use in claims processing, such as medical certificates, legal papers. The cost of translating these documents in 2010 was some €309,000 and some €235,000 to date this year.

The documents are translated quickly to ensure that there is no delay in processing the claim. This is an important element in delivering a quality service to my Department's customers.

I am satisfied that the translation service provided by my Department meets the requirements of our customers and staff.