Written answers
Wednesday, 14 September 2011
Department of Communications, Energy and Natural Resources
Grant Payments
9:00 pm
Nicky McFadden (Longford-Westmeath, Fine Gael)
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Question 491: To ask the Minister for Communications, Energy and Natural Resources if there is a procedure in place for public representatives to contact the Sustainable Energy Authority of Ireland on behalf of grant applicants with a view to requesting information and application updates. [23527/11]
Pat Rabbitte (Dublin South West, Labour)
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The Sustainable Energy Authority of Ireland (SEAI) administers Better Energy: Warmer Homes on behalf of my Department. Queries in relation to individual applications are an operational matter for the SEAI and dedicated hot lines for both schemes are available (Better Energy: Warmer Homes hot line - 1800 250 204 and Better Energy: Homes hot line - 1850 927 000). All queries, from scheme applicants and public representatives, on delivery dates for individual households and/or funding agreements are dealt with immediately.
The SEAI is planning an information day for all members of the Oireachtas in early October. Representatives from the Authority will be on hand to explain the current range of schemes and programmes being managed by them on behalf of my Department and to answer any queries that members may have. Details of the date, time and venue will be notified to members as soon as the arrangements are confirmed.
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