Written answers
Thursday, 21 July 2011
Department of Environment, Community and Local Government
Local Authority Services
7:00 pm
Anne Ferris (Wicklow, Labour)
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Question 464: To ask the Minister for the Environment, Community and Local Government when the [i]fixmystreet[/i] website will be set up as provided in the programme for Government; and if he will make a statement on the matter. [22158/11]
Phil Hogan (Carlow-Kilkenny, Fine Gael)
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Local authorities have arrangements and applications in place which facilitate citizens in making complaints or suggestions or in reporting problems through various mediums, including by post, phone, text, fax, e-mail and on-line through their websites. In the context of the commitment in the Programme for Government, my Department is working with local authorities in developing options for the enhancement of these arrangements which will further assist citizens in availing of local authority services and in reporting problems or faults to their local authority. I have received proposals for the piloting of a publicly accessible web site with associated mobile technologies, designed to record non-emergency issues such as graffiti, road defects, street lighting and drainage. I expect the pilot to go live shortly.
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