Written answers

Wednesday, 20 July 2011

Department of Social Protection

Social Welfare Benefits

10:00 pm

Photo of Barry CowenBarry Cowen (Laois-Offaly, Fianna Fail)
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Question 168: To ask the Minister for Social Protection the position regarding the case of a person (details supplied) in County Offaly; and when this person will expect a decision. [21475/11]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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An application for carer's allowance from the person concerned was received on the 2 February 2011. His application was refused on the grounds that the care recipient is not so disabled as to require full-time care and attention. Further medical evidence was submitted to the department and, on completion of the review of this new information, he will be notified directly of the outcome.

Photo of John O'MahonyJohn O'Mahony (Mayo, Fine Gael)
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Question 169: To ask the Minister for Social Protection when a person (details supplied) in County Mayo will receive a decision in relation to their application for back to school allowance; and if she will make a statement on the matter. [21485/11]

Photo of Joan BurtonJoan Burton (Dublin West, Labour)
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The administrative arrangements for the 2011 back to school clothing and footwear allowance scheme differ from those that applied in previous years. For this year, the majority of back to school clothing and footwear allowance entitlements were fully automated with no application form required from customers. For some people on the basis of the information available it was not possible to establish entitlement. These customers are required to complete an application form that is available for download from www.welfare.ie or by texting "Form BTSCFA", followed by their name and address to 51909.

Processing has begun on the manual applications already received and it will take 4-6 weeks to process applications. In all cases a letter will issue to applicants informing them of the decision and, where payment has been awarded, when and where they can collect the payment. In the case of refusal of the allowance the procedures for review of the decision will be outlined to customers.

Due to the large volume of applications received, information regarding the receipt or progress of individual applications will not be available until such time as the applications have been examined and a decision taken.

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