Written answers

Tuesday, 19 July 2011

Department of Social Protection

Social Welfare Benefits

10:00 pm

Photo of Dan NevilleDan Neville (Limerick, Fine Gael)
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Question 289: To ask the Minister for Social Protection, further to Parliamentary Question No. 252 of 12 July 2011, if she will review the case of a person (details supplied) in County Limerick; and if she will make a statement on the matter. [21305/11]

Photo of Joan BurtonJoan Burton (Minister, Department of Social Protection; Dublin West, Labour)
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Where an overpayment occurs it is normal practice to examine an individual's financial circumstances so that recoupment does not cause undue hardship. The HSE has advised that it will contact the person concerned to discuss the recovery of the overpayment.

Photo of Robert TroyRobert Troy (Longford-Westmeath, Fianna Fail)
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Question 290: To ask the Minister for Social Protection if she will expedite and approve a claim for supplementary welfare allowance in respect of a person (details supplied) in County Westmeath; and if she will make a statement on the matter. [21306/11]

Photo of Joan BurtonJoan Burton (Minister, Department of Social Protection; Dublin West, Labour)
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The Health Service Executive (HSE) has advised that the person concerned was refused basic supplementary welfare allowance as he was deemed to be in full-time education. He is not eligible for supplementary welfare allowance for three months after his final exam, which was on 17 June 2011.

Photo of Mattie McGrathMattie McGrath (Tipperary South, Independent)
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Question 291: To ask the Minister for Social Protection when a decision will issue on an application for the back-to-school clothing and footwear allowance in respect of a person (details supplied) in County Tipperary; the reason this person was not automatically entitled to this payment; and if she will make a statement on the matter. [21313/11]

Photo of Joan BurtonJoan Burton (Minister, Department of Social Protection; Dublin West, Labour)
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The administrative arrangements for the 2011 back to school clothing and footwear allowance scheme differ from those that applied in previous years. For this year, the majority of back to school clothing and footwear allowance entitlements were fully automated with no application form required from customers. For some people, on the basis of the information available it was not possible to establish entitlement. These customers are required to complete an application form that is available for download from www.welfare.ie or by texting "Form BTSCFA", followed by their name and address to 51909.

Processing has begun on the manual applications already received and it will take 4-6 weeks to process applications. In all cases a letter will issue to applicants informing them of the decision and, where payment has been awarded, when and where they can collect the payment. In the case of refusal of the allowance the procedures for review of the decision will be outlined to customers.

Due to the large volume of applications received, information regarding the receipt or progress of individual applications will not be available until such time as the applications have been examined and a decision taken.

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