Jack Wall (Kildare South, Labour)
Link to this: Individually | In context

Question 152: To ask the Minister for Social Protection the reason a person (details supplied) in County Kildare did not receive the back to school allowance; and if she will make a statement on the matter. [19312/11]

Joan Burton (Dublin West, Labour)
Link to this: Individually | In context

The administrative arrangements for the 2011 back to school clothing and footwear allowance scheme differ from those that applied in previous years. For this year, the majority of back to school clothing and footwear allowance entitlements were fully automated with no application form required from customers.

As the person in question was not one of the customers who received an automated payment they are required to complete an application form which is available for download from www.welfare.ie or by texting "Form BTSCFA", followed by their name and address to 51909. The completed application form should be returned to Department of Social Protection, PO Box 131, Letterkenny, Co Donegal where a decision will be made in relation to their entitlement.