James Bannon (Longford-Westmeath, Fine Gael)
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Question 231: To ask the Minister for Social Protection if he will ensure that the national fuel scheme Ireland application form, NFS1, contains clear details of where the completed form should be sent, as currently it is vague and non-user friendly in this regard, particularly for elderly persons; and if he will make a statement on the matter. [43568/10]

Éamon Ó Cuív (Galway West, Fianna Fail)
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The NFS1 application form is used by customers to apply for the national fuel scheme. This scheme is intended to help households that depend on long-term social welfare or Health Service Executive payments and are unable to pay for their own heating.

The application form directs customers to send the completed form to the section of the Department that pays them. Customers in receipt of social welfare payments must return the completed form to either the Department's Sligo or Longford headquarters offices or to their local Social Welfare Office, depending on which office deals with their primary payment. Customers in receipt of HSE payments should return the form to their local Community Welfare Officer.

In addition, the National Fuel Scheme information booklet, SW17, contains full details of the schemes dealt with by the Sligo and Longford offices; this booklet is available on the Department's website www.welfare.ie and can also be requested by telephone or online through the website. The NFS1 form also advises customers who require advice or assistance to contact their local Social Welfare office or Citizens Information Centre.

I have noted the Deputy's comments and will have the form reviewed; any necessary changes will be made. In the meantime, I am satisfied that supporting information and assistance is available to customers completing the application form.