Written answers
Tuesday, 9 November 2010
Department of Health and Children
Telecommunications Services
9:00 am
Leo Varadkar (Dublin West, Fine Gael)
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Question 230: To ask the Minister for Health and Children if her Department operates any number utilising the lo-call designation, 1890; if her attention has been drawn to the fact that use of this number can impose additional costs on mobile phone users; if she will ensure that where such numbers are advertised in the press, online or in literature that this additional cost is noted, and that a standard geographic phone number is also given; if this is not currently done, if she will ensure that this will be done; and if she will make a statement on the matter. [41244/10]
Mary Harney (Dublin Mid West, Independent)
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My Department operates an Eircom 1890 lo-call number which terminates at the Department's general number 01- 6354000. Callers from land lines using the lo-call number are only charged the price of a local call regardless of the geographical location they call from within Ireland.
This number is advertised on the Department's website and also in Eircom's telephone directory. My Department will immediately update the information on our website to advise callers of the additional cost when calling from a mobile phone. Other listings will be similarly adjusted as soon as updating cycles can accommodate this.
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