Written answers

Tuesday, 9 November 2010

Department of Community, Rural and Gaeltacht Affairs

Telecommunications Services

9:00 am

Photo of Leo VaradkarLeo Varadkar (Dublin West, Fine Gael)
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Question 430: To ask the Minister for Community, Equality and Gaeltacht Affairs if his Department operates any number utilising the lo-call designation, 1890; if his attention has been drawn to the fact that use of this number can impose additional costs on mobile phone users; if he will ensure that where such numbers are advertised in the press, online or in literature that this additional cost is noted, and that a standard geographic phone number is also given; if this is not currently done, if he will ensure that this will be done; and if he will make a statement on the matter. [41237/10]

Photo of Pat CareyPat Carey (Dublin North West, Fianna Fail)
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My Department has two Lo-Call 1890 numbers in operation. These numbers are displayed variously on its website, www.pobail.ie , and on Departmental headed paper. The website advises customers that the rates charged for the use of Lo-Call 1890 numbers may vary among different service providers. The standard geographic number for my Department's headquarters and its regional offices is also listed on the website and in relevant literature. In relation to future use of such Lo-Call 1890 numbers in various media, my Department will seek to ensure that customers are advised, where appropriate, that the rates charged may vary among different service providers.

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